Goodman Gable Gould/Adjusters International Testimonials

...thank you for your invaluable assistance in resolving Illinois Bell's property loss and extra expense claims resulting from the fire. Your knowledge and experience in this area are remarkable, and your diligence in pursuing the many complex issues was instrumental in helping us achieve an early, fair settlement.

You maximized our recovery and minimized our "recovery time." What could have been a tedious, time consuming process for the Board and staff of The Washington Ballet was handled effectively and efficiently by your staff.

At first, I had intended to handle the loss by myself, using our employees. What a mistake that would have been! Luckily, it soon became evident that we had neither the expertise nor the time to effectively handle the loss while continuing to run a business. ...Your pledge when you approached me was that you would personally "sift through the rubble" to evaluate the damage from the explosion. This you did, in a manner of speaking, throughout the entire process. Your tirelessness was admirable. Your services invaluable.

You leveled the playing field and made sure that we were represented professionally in every aspect of our losses. Your thorough cataloging and evaluation of our damaged personal property and your precise review of our building damage was instrumental in reaching a fair settlement. I spent numerous hours with your in-house forensic accountants who allowed us to recover in a fashion that never would have been achieved had we not retained your firm.

In eight years of experience dealing with insurance matters on a daily basis, I have never met someone with a more thorough understanding of the intricacies and nuances of claims processing than [your public adjuster]...He was true to every word he offered in all aspects of professional performance including deadlines and follow up.

Our loss was certainly not easy to measure. ... Your experts accurately interpreted our policy so that we could utilize all aspects of our coverage, and all aspects of our loss—even those which we didn't initially recognize—were skillfully measured. Adjusters International managed to minimize the impact of a very serious co-insurance clause, which saved Gerber hundreds of thousands of dollars. Your personnel dealt admirably with the language barrier, the substantial travel time to and from the loss sites and the numerous parties involved in our loss, and eventually negotiated very favorable settlements.

…Your firm was proactive, brought in exceptional expertise and consultants who were always informed and professional, and guided the insurance companies to a reasonable and fair settlement. …After negotiating through multiple layers of insurance, several insurance carriers, adjusters and accountants, we are most pleased with the final result of our claims…

Our construction team had little experience related to fire restoration and [your] experience and knowledge helped to save time and money. Thanks in part to [your] guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire. ...With [you] at the property, our development, marketing, and operations personnel were able to use [you] as the 'go-to' person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim. ... Finally, [you were] an enormous resource and advocate in our claim with the insurance company. [Your] vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without [your team], I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.