Goodman-Gable-Gould/Adjusters International

Client Testimonials

We build and uphold our reputation every day by successfully managing claims and getting our clients the financial recovery they need to return to their lives sooner. We welcome the opportunity to discuss our services with you and how we can help. As you consider having us work on your behalf, see what some of our clients are saying.
Commercial Testimonials
Certainly the tragedy of the World Trade Center explosion will remain etched in our memories forever. We can, however, take pride in the united response of hundreds of people which enabled the complex to be reopened in record time and reconstructed on an expedited schedule. At the same time, as you well know, we were involved in a long, sometimes agonizing process of pursuing settlement activities with insurers. Without your help, and the help of many others the settlement wouldn't have been concluded as successfully as it was. On behalf of The Port Authority of New York & New Jersey, I would like to thank you for the expert advice you provided to me and my staff in our effort to bring the World Trade Center explosion insurance claim to closure. Your expertise and insight in this long and arduous negotiation were invaluable.
Bruce D. Bohlen
Treasurer
The Port Authority of NY & NJ, New York, NY
The persistence of the AI team as our advocate allowed us to work through the maze of paperwork required by the carrier and to expedite resolution of our claim. AI personnel were always available to meet with my staff, whether it was during business hours, late at night, or at any time during any weekend. On every occasion that the insurance company brought in an additional "expert" to minimize our claim and drag the claim process out, you countered with an AI professional who was more than able to level the playing field for us.
Bruce Thompson
President
Professional Hospitality Resources, Inc., Virginia Beach, VA
As the dust settled and it became clear that there was no one on our side, we began to think that maybe we could use some help. ...It became evident from referrals and your intensity and conviction that you were clearly the best choice for us. We never looked back. We cannot thank you enough for the wonderful job that you did. You were there for us every step of the way. You fought for us unwaveringly on difficult matters. You got us more than double what we probably would have gotten had we not hired you. You were worth every penny we paid you. We would never consider handling a claim of this size without you.
Calvin S. Oki
Building Manager
Interstate Building, Honolulu, HI
As a result of your work, our claim went from (the insurance carrier's) initial assessment of $2,749,525 to an agreed-upon amount of $8,232,321. Your professionalism with our carrier was appreciated and your ability to work with the limited information the school district was able to provide you was amazing. We would like to continue to use Adjusters International in the event that we have another large loss, although I hope that doesn't happen.
Cheryl Johnson
Director of Risk Management
Dallas Public Schools, Dallas, TX
Based upon the recommendation by the hotel's legal counsel, Adjusters International was retained as "insurance adjusters" representing the hotel's interest. Adjusters International immediately took control of the situation, first, by meeting with the hotel consultant group and coordinating their repair plans and establishing a protocol for dealing with the insurer. Second, establishing guidelines for the insurer, their consultants and adjusters ...The primary benefit was that the hotel consultant team and general contractors were allowed to focus on the earthquake repairs instead of dealing with the insurance adjusters. Adjusters International performed their duties in a highly professional manner exhibiting extraordinary knowledge in insurance claims processing, representing and fighting for the best interests of the policyholder...
Clyde Takayama
Director of Engineering
Mauna Kea Resort, Kohala Coast, HI
We would have had much difficulty in handling the various complex issues without your good office, and we would be more than happy to recommend you to other companies who have similar incidents in the future.
David Bell
Financial Director
Elizabeth Arden Red Door Hair & Beauty Spa, London, UK
All insurance policies have their 'gray’ areas, and ours was no exception… I was particularly impressed with… your team’s ability to navigate through those areas and present them strategically… in the best light for your client. I really believe that our final claim resolution was significantly better than it would have been.
Donald C. Wood
President and Chief Executive Officer
Federal Realty Investment Trust
The expertise that your firm exhibited during our initial discussions ensured our company that you would be able to achieve a more favorable settlement than we ever could and the results proved that. There was a minimum interruption to our organization while your staff gathered that appropriate information to process the losses which enabled us to concentrate on operating our business. Your firm clearly showed a level of knowledge and skill that proved to us that the choice we made in securing your services was the correct one.
Douglas L. Pereira
Corporate Controller
ClothesTime, Anaheim, CA
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